Maryland Blogger: Sunday morning tech support

Sunday morning tech support

Sunday morning tech support

 

Chef Dolores was having computer problems and could not access her programs. Fortunately, our tech support person was available for a Sunday morning appointment to get her back in business. While he was here, he also made installed some upgrades on my computer. Service when you need it is so important.

 

Hosta, Asparagaceae, Kentlands, Gaithersburg, Maryland USA IMG 5017 Canon PowerShot G11 Camera Photograph by Roy Kelley  Roy and Dolores Kelley Photographs

Hosta, Asparagaceae, Kentlands, Gaithersburg, Maryland USA IMG 5017
Canon PowerShot G11 Camera
Photograph by Roy Kelley 
Roy and Dolores Kelley Photographs

Roy and Dolores Kelley Photographs

Roy Kelley and Associates

 

Roy Kelley, Associate Broker

Realty Group Referrals (Retired from RE/MAX Realty Group)

6 Montgomery Village Ave., Suite 200

Gaithersburg, MD 20879

Main Office:  301-258-7757 (You will not reach me at this number)

Send an email message if you need my phone numbers. I will be happy to recommend a real estate professional if you are moving to the area.

Comment balloon 16 commentsRoy Kelley • August 05 2018 04:36PM

Comments

Now that is service "extraordinaire," Roy. Nothing more frustrating that needing your computer and not having it work.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage | Charlotte, NC) 4 months ago

Good day 

Thank you for sharing your information with us 

Have a great day.

08/05/2018. 

Posted by Anthony Acosta - ALLATLANTACONDOS.COM, Associate Broker (Harry Norman, REALTORS® ) 4 months ago

Roy,

Hats off to your computer support.  This is  why we have Apple!  We have Apple care 24/7.  A

Posted by Ron and Alexandra Seigel, Luxury Real Estate Branding, Marketing & Strategy (Napa Consultants) 4 months ago

Good morning Roy - it is nice to have a tech support person when an emergency strikes.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) 4 months ago

We pay for a yearly Apple program that handles 5 of each devices our team has. One of the joys is online Genius bar that has priority.

Posted by Joe Pryor, REALTOR® - Oklahoma Investment Properties (The Virtual Real Estate Team) 4 months ago

Roy, good tech support is tough to find.  I had one, but he got SO expensive.  I now go through Geek Squad, and is only $99 a year for 3 computers.

Posted by Joan Cox, Denver Real Estate - Selling One Home at a Time (Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373) 4 months ago

Roy, So I guess thanks to your tech person Chef Dolores was able to access her recipes just in time for dinner! Lucky you have great tech support!

Posted by Gloria Todor, & Doug Durren (484) 431-3686 in SE PA (Century 21 Absolute Realty ) 4 months ago

Pretty impressive to come out on a Sunday. Our computers are our lifelines these days. 

Posted by Debb Janes EcoBroker and Bernie Stea JD, REALTORS® in Clark County, WA (ViewHomes of Clark County - Nature As Neighbors) 4 months ago

That is exceptional service to come out on a Sunday. Glad things are back to normal.

Posted by Debbie Reynolds, Your Dedicated Clarksville TN Real Estate Agent (Platinum Properties) 4 months ago

Hi Roy- it's maddening when our computers won't cooperate. You are lucky to have someone who is available on Sundays. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) 4 months ago

Tech Support, like a good Realtor will be on call when you need them most.  

Posted by June Piper-Brandon, Piecing Dreams One Home at a Time (The Traczyk Team at Remax New Beginnings ) 4 months ago

Hello Roy -  we have gotten so accustomed to our "things" it seems almost unnatural to be without any of them. It's good to have someone reliable and trustworthy so convenient. 

Posted by Michael Jacobs, Los Angeles Pasadena Area Real Estate 818.516.4393 (Coldwell Banker Residential Brokerage) 4 months ago

Wow, Roy!  Having tech support on a Sunday morning is impressive.  I don't think my guy would be available.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) 4 months ago

There are few things that will rock my world badly other than car problems and tech issues.  Fortunately, my car is a reliable Toyota Camry, and I have a tech guy that lives right next door!

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 4 months ago

Thank you very much for your comments. It is always good to hear from you.

Posted by Roy Kelley, Roy and Dolores Kelley Photographs (Realty Group Referrals) 4 months ago

Preparedness planning is not just for families, it's for businesses too. Up to 40% of businesses never recover after a disaster. Don't let your business become a part of that statistic. Prepare a business continuity plan. Find resources at:

Posted by Roy Kelley, Roy and Dolores Kelley Photographs (Realty Group Referrals) 3 months ago

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